This course will develop your knowledge and understanding of customer service as part of preparation for, or introduction to, working in a job role that includes interacting with customers.
Units may include:
Students are expected to have at least a Level 1 qualification in English, which will be assessed before starting this course.
This is a distance learning course. Assessment must meet the requirements of the identified assessment strategy/principles. All learning outcomes must be met to achieve a pass.
This qualification is online only so you can study at your own pace, in your own workspace. This qualification includes 160 guided learning hours.
After successfully completing this course, you could go on to study a Level 3 Certificate in Customer Service or a level 3 Diploma in Customer Service.
Check out all the fantastic opportunities available, including more exciting new T Levels, by coming along to our next cross-campus open events, from 4.30-7.30pm on 11 and 12 October.
A festive flash mob starring many of our SEND students wowed the crowds at a busy Southsea shopping precinct.
Our exciting journey has taken a giant leap forward! This new website is the result of Highbury and Portsmouth College’s official merger, an ambitious move which is already creating significant benefits for the city and region.
Year 10 pupils from Milton Cross Academy and St Edmunds Catholic School had great fun in the TECH:TRUCK during one of our taster sessions.
Jubilant students and staff are celebrating a return to pre-pandemic performances for A Level and Level 3 results released today.