Level 2 Certificate in Principles of Customer Service for Adults
Course Code: Q235638
The objectives of this qualification are to help you to develop essential knowledge of how to carry out customer service tasks, such as how to manage information and support events.
- Principles of Customer Service and Delivery
- Understand Customers
- Understand Employer Organisations.
No formal qualifications or previous experience is necessary to enrol on to this course.
You will receive a set of high-quality course materials that will be yours to keep and use as a reference.
This course can be started at any point during the year, allowing you to learn in your own time, in your own space, and at a pace that suits you.
After successfully completing this course, you will receive a nationally recognised qualification and your VRQ will further your personal and professional development and looks great on your CV.
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May Open Event - Highbury & North Harbour Campuses
Check out all the fantastic adult & vocational opportunities available at our Highbury & North Harbour Campuses by coming along to our next open event on Wednesday 17 May, 4.30-7.30pm.
More choice to find the route that's right for you!
Our exciting journey has taken a giant leap forward! This new website is the result of Highbury and Portsmouth College’s official merger, an ambitious move which is already creating significant benefits for the city and region.
Christmas flash mob celebrates Café Collective launch
A festive flash mob starring many of our SEND students wowed the crowds at a busy Southsea shopping precinct.