Level 2 Certificate in Principles of Customer Service for Adults
Course Code: Q235638
Key Information
Course type
Distance learning
Campus:
Arundel Campus
Start Date:
Flexible
Duration:
Flexible
Attendance:
Part-time
Fees:
Free
The objectives of this qualification are to help you to develop essential knowledge of how to carry out customer service tasks, such as how to manage information and support events.
Units include:
- Principles of Customer Service and Delivery
- Understand Customers
- Understand Employer Organisations.
No formal qualifications or previous experience is necessary to enrol on to this course.
This course can be started at any point during the year, allowing you to learn in your own time, in your own space, and at a pace that suits you.
You will receive a set of high-quality course materials that will be yours to keep and use as a reference.
After successfully completing this course, you will receive a nationally recognised qualification and your VRQ will further your personal and professional development and looks great on your CV.
Level 2 Certificate in Principles of Customer Service for Adults
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