Level 2 Certificate in Understanding Behaviour that Challenges for Adults
Course Code: Q241379
Key Information
Course type:
Distance learning
Campus:
Highbury Campus
Start Date:
Flexible
Duration:
Flexible
Attendance:
Part-time
Fees:
Free

This course will develop an understanding of the common causes and triggers of behaviour that challenges. You will also develop an understanding of effective communication skills and de-escalation techniques.
By completing this qualification, you will develop in-depth knowledge of behaviour that challenges, which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector or are looking to work in an information, advice or guidance role such as: careers advisor, counsellor, customer service advisor, debt advisor or employment advisor.
Units include:
- Understand behaviour that challenges
- Understand how to support positive behaviour
- Understand the importance of effective communication and the management of behaviour that challenges
- Understand the role of reflection and support for those involved in incidents of behaviour that challenges.
No formal qualifications or previous experience is necessary to enrol on to this course.
This course can be started at any point during the year, allowing you to learn in your own time, in your own space, and at a pace that suits you.
You will receive a set of high-quality course materials that will be yours to keep and use as a reference.
After successfully completing this course, you will receive a nationally recognised qualification and your VRQ will further your personal and professional development and looks great on your CV.
Level 2 Certificate in Understanding Behaviour that Challenges for Adults
You may also be interested in
Related Features
Event 16-10-2025
October open events
Check out all the fantastic opportunities available by coming along to our next cross-campus open events, from 4.30-7.30pm on 15 and 16 October. This open event spans two days, so choose the date that suits you best.
NEWS 07-03-2025
Building an NHS fit for the future
It's Day 5 of Colleges Week and we focus on building an NHS fit for the future. Why our T Level Health & Nursing course is preparing our young people for a successful introduction to the workplace.
“Being a course rep has helped me to be more confident. I am part of a group where my opinion matters, and our goal is to make college the best it can be for everyone.”Alaa Asad
Health & Social Care Course Rep
NEWS 26-08-2025
A Victorious time for City of Portsmouth College!
City of Portsmouth College had a Victorious weekend in Southsea, as a partner of Victorious Festival!
NEWS 21-08-2025
Enrolment kicks off a new academic year at City of Portsmouth College
After a very warm summer break, the doors to City of Portsmouth College’s four campuses have reopened this week for enrolment!
NEWS 21-08-2025
High achieving Level 2 students soar to success at City of Portsmouth College
More than 300 students are today (Thursday) celebrating success in their Level 2 programmes with another bumper day of results for City of Portsmouth College.
NEWS 14-08-2025
City of Portsmouth College celebrates a fourth record year of results
There were joyful scenes at City of Portsmouth College as jubilant students celebrated an overall pass rate of 96 per cent across all campuses - another exceptional achievement.
NEWS 28-07-2025
City of Portsmouth College is officially Fostering Friendly!
City of Portsmouth College (COPC) has become the latest organisation in the city to sign up to the Fostering Friendly Employer Charter, run by the charity Fair Ways.