Level 2 Certificate in Understanding Behaviour that Challenges for Adults
Course Code: Q241379
Key Information
Course type:
Distance learning
Campus:
Highbury Campus
Start Date:
Flexible
Duration:
Flexible
Attendance:
Part-time
Fees:
Free

This course will develop an understanding of the common causes and triggers of behaviour that challenges. You will also develop an understanding of effective communication skills and de-escalation techniques.
By completing this qualification, you will develop in-depth knowledge of behaviour that challenges, which could support progression onto other appropriate qualifications and into relevant employment in the health and social care sector or are looking to work in an information, advice or guidance role such as: careers advisor, counsellor, customer service advisor, debt advisor or employment advisor.
Units include:
- Understand behaviour that challenges
- Understand how to support positive behaviour
- Understand the importance of effective communication and the management of behaviour that challenges
- Understand the role of reflection and support for those involved in incidents of behaviour that challenges.
No formal qualifications or previous experience is necessary to enrol on to this course.
This course can be started at any point during the year, allowing you to learn in your own time, in your own space, and at a pace that suits you.
You will receive a set of high-quality course materials that will be yours to keep and use as a reference.
After successfully completing this course, you will receive a nationally recognised qualification and your VRQ will further your personal and professional development and looks great on your CV.
Level 2 Certificate in Understanding Behaviour that Challenges for Adults
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