Level 3 NCFE Introductory Diploma in Travel & Tourism
Course Code: P293002
Key Information
Course type:
Vocational
Campus:
Highbury Campus
Next Start Date:
07 Sept 2026
Duration:
1 year
Attendance:
Full-time
Fees:
Free
The NCFE Level 3 Introductory Diploma in Travel & Tourism, endorsed by Hays Travel, aims to provide you with the specialist knowledge, skills, and understanding relating to travel and tourism.
It focuses on key areas, including travel agency operations, cabin crew, tour guiding and hospitality management, which can be applied to current or future employment in a variety of roles.
Developed with employers, subject experts, and tutors to ensure it meets current industry needs, you’ll cover mandatory units in the UK travel and tourism industry, customer service and career planning, as well as a series of optional units to align with your career interests.
You’ll develop practical skills in communication, customer service, teamwork, time management, and using digital tools. You will also strengthen behaviours such as professionalism, cultural awareness, adaptability, and a commitment to delivering high-quality experiences in a customer-focused environment.
A minimum of five GCSEs at grade 4 or above, including English.
City of Portsmouth College is firmly committed to ensuring all students achieve their qualifications and have an outstanding learning experience during their time at the College. We recognise the importance and value of outstanding attendance and punctuality to students achieving success, including progression to higher levels of study, gaining employment, and gaining promotion in employment. Frequent absences and lateness impact upon student achievement as well as the acquisition of behaviours required at the workplace.
You must attend all timetabled sessions, including tutorial. The qualification is equivalent to one and a half A Levels and it has been designed as a one-year full-time study programme.
Your timetable will be made up of a combination of face-to-face sessions, online lessons and independent self-study. Alongside this, you will complete a minimum of 30 hours’ work experience in a travel and tourism related industry in a customer facing role.
If you have not already gained a GCSE in maths at grade 4 or above, you will also be expected to continue to work towards this.
The course is made up of nine units, of which three are mandatory. All units are coursework based, internally set and assessed through a range of assessments and assignments, including written reports, presentations and real industry simulated scenarios.
You must also complete a minimum of 30 hours work experience placement in a customer facing role in travel and tourism or hospitality.
You could progress to the Level 3 NCFE Extended Diploma in Travel and Tourism, direct to employment, or university (as this qualification also carries UCAS points for higher education).
Level 3 NCFE Introductory Diploma in Travel & Tourism available start dates:
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