Level 2 Certificate in Information, Advice and Guidance for Adults

Course Code: Q271154

Key Information

  • Course type

    Distance learning

  • Campus:


  • Start Date:


  • Duration:

    1 year

  • Attendance:


  • Fees:


This qualification will develop your knowledge and understanding of information, advice or guidance and how these are applied in their own context. This course supports roles where you may give initial information, advice or guidance to others.

Units may include:

  • understand information, advice and guidance practice
  • understand the interaction skills required for information, advice or guidance
  • understanding signposting and referral in information, advice or guidance
  • understand the practice of benefits advice work
  • understand refugee, immigrant or asylum seeker advice work in practice.

Students are expected to have at least a Level 1 qualification in English, which will be assessed before starting this course.

This qualification is online only so you can study at your own pace, in your own workspace. This qualification includes 114 guided learning hours.

This is a distance learning course. Assessment must meet the requirements of the identified assessment strategy/principles.  All learning outcomes must be met to achieve a pass.

School Leavers under the age of 19 do not have to pay fees on any full time courses, though may have to pay for their second year if turning 19 during their studies. If you’re aged 19 or over you might qualify for an Advanced Learner Loan. It’s easy to apply for and you won’t have to pay anything back until you’re earning over £25,000. If you are studying a part-time course and you receive one of the following benefits, or you depend financially on someone who does, you may be entitled to have your tuition fees waived: Job Seekers Allowance, Income Support. You will, however, have to pay any awarding body/assessment fees (unless you are on a first full level 2 course). * If you are in receipt of Working Tax Credit or receive other allowances, you may be eligible to claim concessionary rates. If you are entitled to a fee concession you will be asked to provide proof of your entitlement. It is essential that you inform us if your entitlement changes at any time during your course.

After successfully completing this course, you could progress on to other qualifications such as:

  • Level 2 Certificate in Counselling Skills Level 2/3 Certificate in Principles of Customer Service
  • Level 2 Diploma in Customer Service
  • Level 3 Diploma in Counselling Skills
  • Level 3 Certificate in Information, Advice or Guidance.

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